Estimated delivery times depend on your destination and selected delivery method. The available estimate is shown at checkout, and you will receive tracking after dispatch.
WE ARE ON A MISSION
We are here to shake up the beauty industry. With innovative X-factor products, we make it easy and effective to look your best, so you can take on the day with power and confidence.
No Cure, No Pay
Hvad er vores No Cure, No Pay Garanti?
BARK™DNA er ikke endnu et hudplejebrand der bare lover guld og grønne skove uden at kunne stå inde for det vi lover.
Kort fortalt, så giver vi dig hele beløbet retur, hvis du ikke er 100% tilfreds med din oplevelse af vores produkter.
Samtlige af vores produkter er dækket af vores No Cure, No Pay Garanti. Det eneste du skal gøre for at være dækket af den er ganske enkelt at bruge vores produkter.
Mere specifikt fungerer det således:
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Brug din(e) produkt(er) i 30 dage
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Hvis du ikke er tilfreds efter 30 dages brug, så kontakt vores Customer Care team (info@barkdna.dk) inden for 40 dage af modtagelse af din(e) produkt(er)
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Du fortæller os om din oplevelse og giver feedback
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Derefter refunderer vi det fulde beløb til dig.
Ja, så simpelt kan det rent faktisk gøres. Hvis du ikke er tilfreds, så får du dine penge refunderet - ingen skjulte betingelser.*
Ingen skjulte betingelser - det er virkelig så enkelt.
Frequently asked questions
Available delivery options, prices, and any free-delivery threshold are shown at checkout for your destination.
Available delivery methods and prices are shown at checkout for your destination.
We pack orders every day. Delivery times depend on your destination and selected delivery method.
You may inspect the item as you would in a store, but you may not normally begin using it. If the item has been used more than necessary, a deduction may be made for diminished value, and in some cases the amount may not be refunded.
Once your order has shipped, you will receive an email with tracking so you can follow the parcel all the way.
After notifying us that you wish to withdraw, you must return the item within 14 days. Returns should be sent to COMPACK APS (Att. BARK DNA), Borupvej 4, 7330 Brande, Denmark, and you are responsible for the return shipping costs.
If you want to cancel or withdraw from your purchase, you must notify us by email. You cannot withdraw simply by failing to collect the parcel without notifying us at the same time.
When you withdraw, we will refund payments without undue delay and no later than 14 days after receiving your notice of withdrawal. However, we may withhold the refund until we have received the returned item or proof that it has been sent back.
You have a 24-month right to make a complaint. If an item is defective, you are generally entitled to repair or replacement first, and reasonable shipping costs are reimbursed for valid claims.
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