Privacy Policy

This Privacy Policy explains how Bark Skincare ApS, trading as BARK DNA, collects and processes personal data when you use www.barkdna.com, purchase from us or contact us.

To place an order, you will normally need to provide at least:

• Name
• Address
• Email address
• Telephone or mobile number

This Privacy Policy applies both to personal data that you provide to us and to data that we collect through www.barkdna.com.

DATA CONTROLLER AND CONTACT DETAILS

Bark Skincare ApS is the data controller for the personal data described in this Privacy Policy.

Bark Skincare ApS
Hveensgade 4
8000 Aarhus C
Denmark
Company registration no. (CVR): 41277262
Email: info@barkdna.com

PERSONAL DATA WE COLLECT AND WHY

When you visit www.barkdna.com, we may automatically collect information about your use of the website, including your browser and device type, search terms, IP address, network location and interactions with the website.

We use this information to operate and improve the website, understand how it is used, prevent misuse and present relevant content and marketing. Depending on the processing involved, the legal basis is our legitimate interests or your consent where consent is required.

When you purchase a product or communicate with us, we process the information you provide. This may include your name, address, email address, telephone number, payment method, products purchased or returned, delivery preferences and the IP address used to place the order.

We process this information to fulfil our agreement with you, deliver your order, handle returns and complaints, provide customer service, comply with legal obligations such as accounting requirements and prevent fraud. The legal bases include performance of a contract, compliance with legal obligations and our legitimate interests.

NEWSLETTERS AND MARKETING

If you subscribe to our newsletter, we process your name, email address and, where provided, mobile number so that we can send you newsletters and relevant marketing.

You can withdraw your consent at any time by using the unsubscribe link in a message or by contacting us at info@barkdna.com. Withdrawing consent does not affect processing carried out before the withdrawal.

RECIPIENTS OF PERSONAL DATA

We share the information needed to fulfil your order, such as your name, address, email address, telephone number, order number and delivery preferences, with the carrier responsible for delivery.

Where relevant, we may share the information needed for delivery with a supplier or partner responsible for supplying a product that is not held in stock.

We also use external service providers and data processors that process personal data on our behalf. They may process the data only for the agreed purpose and in accordance with our instructions and applicable confidentiality and data-protection obligations.

YOUR RIGHTS

Subject to the conditions in applicable data-protection law, you may have the right to request access to the personal data we process about you, including information about why it is processed, its source and the recipients with whom it has been shared.

You may request a copy of your personal data by writing to info@barkdna.com. We may ask you to verify your identity before responding.

RIGHT TO RECTIFICATION

If personal data we hold about you is inaccurate or incomplete, you may ask us to correct it.

RIGHT TO ERASURE

In certain circumstances, you may ask us to delete all or part of your personal data. This right does not apply where we need to retain the data to comply with a legal obligation or to establish, exercise or defend legal claims.

RIGHT TO RESTRICTION OF PROCESSING

In certain circumstances, you may ask us to restrict the processing of your personal data, for example while the accuracy of the data is being reviewed.

RIGHT TO DATA PORTABILITY

In certain circumstances, you may request personal data that you provided to us in a structured, commonly used and machine-readable format.

RIGHT TO OBJECT

You may object to processing based on our legitimate interests, including processing for direct marketing. Where personal data is processed for direct marketing, you may object at any time.

RIGHT TO WITHDRAW CONSENT

Where processing is based on your consent, you may withdraw that consent at any time. The withdrawal does not affect the lawfulness of processing carried out before it was withdrawn.

RIGHT TO COMPLAIN

If you believe that our processing of your personal data infringes applicable data-protection law, you may lodge a complaint with the Danish Data Protection Agency (Datatilsynet). We recommend contacting us first so that we have an opportunity to address your concern.

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Telephone: +45 33 19 32 00
Email: dt@datatilsynet.dk
www.datatilsynet.dk/kontakt

RETENTION AND DELETION

We retain personal data only for as long as necessary for the purpose for which it was collected, including to fulfil our agreement with you, handle returns and complaints and comply with legal obligations such as accounting requirements.

Personal data processed for newsletters is deleted when you withdraw your consent unless we have another lawful basis for retaining it.

SECURITY

We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access or misuse.

Access to personal data is limited to people who need it to perform their work.

CONTACT

If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at info@barkdna.com.

CHANGES TO THIS PRIVACY POLICY

If we change this Privacy Policy, the updated version will be published on this page.